Frequently Asked Questions
01.
Digital Business Cards
What is the OWN Card?
OWN Card is a digital business card using NFC and QR
technology. It combines a reusable physical PVC card with a customizable
digital profile that can be updated whenever needed.
How does the OWN Card work?
The OWN Card operates using NFC technology, enabling information sharing with a simple tap.
All OWN cards also have a QR code so you can share your information even when NFC technology is not available.
Do I need an application to use the OWN Card?
No application is needed! Only a smartphone is required.
What if the person I want to share information with doesn't have NFC technology on their phone?
In that case, the card includes a QR code that can be used to access the information on the digital card.
What are the benefits of using an OWN Card?
Digital business cards make it possible to share contact information easily, update your profile without reprinting the physical card, and reduce the need for repeated printing.
02.
OWN Card – Profile and Cards
How can I create my profile?
After you purchase your OWN card from the OWN Card online store, you'll be invited to personalize your physical card. Once your physical card arrives in the mail, just follow the simple instructions in the packaging to activate it and configure your digital card profile.
Can the information on my OWN Card profile be changed at any time?
Yes, that's one of the many advantages of a digital business card. The information on the digital card can be modified at any time in the "Wallet" section. Save the changes and they will be immediately visible upon tapping.
What is the design of the physical OWN Card?
For the physical card, choose your preferred design from the OWN Card online store.
After selecting the card, you will be asked to provide the information you want to have printed on it.
Can I include my company's logo on the physical OWN Card?
Yes, you can personalize your card with your company's logo in addition to your name.
Is the packaging customizable?
No, all OWN cards are sent in an envelope with instructions on how to activate and configure the Card.
03.
OWN card for companies
It is possible to have a custom design with my company’s image?
Yes, we offer the best solutions for companies, depending on the design and quantity required.
Company inquiries through our OWN for Companies page.
Is there a minimum order quantity?
No. There is no minimum order quantity.
Please reach out through our OWN for Companies page form, and our team will be happy to help you find the best solution for your company's needs.
When an employee leaves the company, is it possible to disable their profile?
Yes, there is a feature that allows disabling the information-sharing features, rendering the card no longer functional.
What can I do with cards of employees who have already left my company?
We offer a card recycling program. All you need to do is to send us the disabled cards and we'll ensure they are recycled and we'll ensure they are processed through our recycling program
I have other questions. How can I get them answered?
The OWN Card team is available to answer all your questions through the form on our OWN for Companies page or via e-mail support@owncard.io.
04.
Production and Shipping
What material is the physical OWN Card made of?
The physical OWN Card is made of PVC and designed for repeated use.
How long does it take to produce and ship the card?
We take 1-3 days to produce your OWN Card after image validation. As soon as the card is produced, it will be shipped.
Do I need to pay additional duties and taxes?
For any cross-border transactions, customs authorities may contact the importer for additional fees or verification. This depends on your country's legislation.
Can I return the purchased product?
The OWN Card team is fully committed to customer satisfaction and is available to provide all necessary support to address customer concerns and issues. Nevertheless, we offer a 30-day refund policy in case issues cannot be resolved.
05.
Environmental & Social Impact
How does OWN contribute to the well-being of the planet?
We regularly review our products and operations, and support selected environmental and social initiatives, such as our collaborations.
As part of this approach, we have established a collaboration with the organization “Manicómio”, which promotes artworks created by talented individuals facing mental health challenges. Artists from “Manicómio” bring their unique creativity to our digital business cards, making them not only a networking tool but also a canvas for meaningful art.
When you purchase one of these special cards, you benefit from a personalized networking solution while also supporting this initiative.
For each card sold, we donate €1 to “Manicómio” to support its initiatives and
its mission to showcase the creative talents of individuals confronting mental
health conditions.
This initiative reflect our efforts to support environmental and social causes through concrete actions and partnerships.
Take a closer look at our contributions in our Environment & Social Impact page.